Guest Vetting & Booking for Your Peace of Mind

We prioritise the protection of your property and peace of mind. That’s why we carefully screen all guests by verifying government-issued ID and reviewing past stay history. Our proven vetting process ensures we welcome respectful, trustworthy guests—helping you avoid issues and maintain good neighbour relations.

With Cozyinn, you get stress-free Airbnb management that boosts your income, enhances your reviews, and keeps your property in safe hands.

3000+

Safe Stays

Guest Vetting Process

Ensuring your home's safety through thorough guest screening and protective measures for your peace of mind.

Flexible Booking Options

We tailor the booking process to suit your preferences:

Instant Bookings – Great for maximising occupancy.
Pre-Approval First – Allows time to vet guests and reduce the risk of cancellations or problematic stays.

We recommend using pre-approvals where possible to ensure guest suitability, which protects your property and reputation. Cancellations can lead to penalties and impact your listing's credibility—so we aim to get it right before the booking is confirmed

How We Vet Guests

We use a multi-step screening process to ensure your property is in good hands. This includes:

Government-issued ID verification
Reviewing guest profiles and previous Airbnb reviews
Assessing communication style and responsiveness
Requesting additional information when needed

If there are any red flags, we follow up before confirming the booking.

Added Layers of Protection

To further safeguard your property, we also:

Take security deposits
Enforce a minimum night stay
Avoid last-minute bookings
Establish clear house rules
Set dynamic pricing to deter unsuitable guests
Meet guests in person where appropriate

Why Guest Vetting Matters

Safety & Security
Proper guest screening helps prevent damage, theft, and disturbances—giving you peace of mind.

Builds Trust & Reputation
Reliable vetting leads to better reviews, fewer cancellations, and a trustworthy listing that attracts high-quality guests.

Protects Your Investment
By reducing risks and enhancing the guest experience, your property becomes a more consistent and profitable investment.

Our Commitment to Professional Guest Management

At Cozyinn, we understand that great guest experiences begin long before check-in. That’s why we offer round-the-clock guest support, covering both UK and Asia time zones, to ensure prompt, professional assistance whenever your guests need it—day or night. Whether it’s a late-night query, or help navigating check-in, our team is always available to respond quickly and effectively.

Our dedicated UK-based hotline gives guests a reliable, direct line of communication, reducing delays and ensuring they always feel looked after. This proactive approach not only enhances the guest experience but also builds trust and encourages positive reviews.

In addition, we manage all aspects of your reservation process seamlessly—from handling booking inquiries and pre-approvals to making necessary alterations and managing calendar availability. Our goal is to reduce your workload while optimising your occupancy and revenue.

With Cozyinn managing guest communications and logistics, you can enjoy complete peace of mind, knowing your guests are in expert hands and your property is operating smoothly.

Host Involvement: What You Can Do

Set Clear House Rules – Outline expectations such as quiet hours or no smoking policies.
Engage Early – Communicate with guests pre-booking to understand their needs.
Use Airbnb Tools – Leverage ID checks and guest reviews for extra assurance.

Partner with Us

We combine experience, instinct, and technology to deliver a refined guest vetting service. Our team ensures that every guest is aligned with your expectations—protecting your property while enhancing your Airbnb performance.

Maximised Visibility: We ensure your holiday let is consistently seen by more potential guests across major platforms.
Comprehensive Letting Management: End-to-end service covering every aspect of your rental.
Booking Management: We handle all booking requests, updates, and optimise for higher occupancy.
Calendar & Payment Handling: Full control and coordination of your availability and financials.
Guest Experience: From prompt communication to smooth check-ins and check-outs, we manage it all.
Professional Housekeeping: High-standard cleaning services to keep your property spotless.
Ongoing Maintenance: Quick response to repairs and regular upkeep to protect your property.
Protection & Policies: We handle deposits, insurance claims, cancellations, and refunds on your behalf.