Top 5 Features Guests Look for in a Short-Term Rental

In today’s competitive short-term rental market, standing out from the crowd is key to attracting bookings and earning 5-star reviews. Whether you’re listing a cosy studio in Manchester or a stylish townhouse in the suburbs, knowing what guests truly value can make all the difference. So what are the top 5 features guests look for in a short-term rental in 2025?

1. Cleanliness and Hygiene More than ever, guests prioritise a spotless space. Post-pandemic travel habits have made cleanliness a non-negotiable. Properties that offer hotel-level hygiene, fresh linens, and sparkling bathrooms consistently outperform competitors. That’s why we partner with professional Airbnb cleaners across Manchester to ensure each home is thoroughly cleaned and reset to perfection before every stay.

2. Fast, Reliable Wi-Fi Whether your guests are remote workers, students, or tourists planning their next activity, reliable Wi-Fi is essential. A fast internet connection is now a basic expectation. Smart hosts go a step further by sharing Wi-Fi speeds and offering a dedicated workspace to cater to digital nomads and business travellers.

3. Self Check-In and Keyless Entry Guests love flexibility. Self check-in via smart locks or lockboxes allows them to arrive at their convenience—especially helpful for late-night arrivals. In Manchester’s fast-paced city environment, seamless access is one of the top-rated features in guest reviews.

4. Fully Equipped Kitchen Even short-term guests appreciate the comfort of home cooking. A well-stocked kitchen with essentials like cookware, cutlery, and appliances adds real value. Extras like a coffee machine, toaster, and microwave can leave a lasting impression, particularly for families and long-stay guests.

5. Local Touches and Thoughtful Design Guests want to feel like they’re getting more than just a bed—they want a local experience. Unique decor, local artwork, and personalised touches help your listing stand out. Providing a welcome guide with Manchester’s top eateries, attractions, and transport tips is a great way to elevate guest satisfaction and secure those coveted 5-star ratings.

At our Manchester-based Airbnb management company, we help property owners implement these must-have features and more. From interior styling to tech upgrades, we ensure every home is guest-ready and optimised for performance.

Thinking of turning your property into a high-earning short-let? Get in touch today and let’s make your space guest-approved.